Burning Vaios: the notebook Vaio TZ
Monday, September 8th, 2008
In an official report to consumers yesterday, Sony said there had been “incidents no reported of this potential matter in products sold in the Britain to date” adding before that “not required a product recall”.
Instead, it put the onus on consumers to go to a website set up to handle the wiring blunder where they could ensure whether their notebook Vaio TZ might be element of the defective batch. Also offers Sony punters a “free inspection and amend where applicable”.
Sony told were dealers: “We are initiating voluntarily an inspection and amend program for any of these Vaio TZ models that you at present have in stock which are in a preserved box situation. For the stock unboxed we are working on a method that will be communicated on 08 Sep Monday.”
Told company the resellers that it expects for “a 2 weeks maximum turn around time to get the products from collection to come back”. Of course Sony hasn’t revealed how many notebooks in the United Kingdom have been involved by the cock-up, but the fact that it wrote to channel players seems to advise that the trouble is much more extensive than it’s publicly letting on.
